Effortless to give & guaranteed to be a hit!
A wonderful gift that is redeemable from anywhere in Canada.
When you purchase a Gift Card you get an email sent to you that contains a unique gift code that you redeem at checkout - you simply forward the email to the person you’re giving the Gift Card to.
Gift Cards can be used towards the purchase of any items sold on this website. When redeeming the Gift Card, the recipient can choose between “Store Pickup” at our Vancouver or Victoria shops, or have the order shipped to them - we ship to anywhere in Canada.
Gift Cards can also be used for in-store purchases as well as our renowned spa.
Everyone loves getting a Silk Road Gift Card because they can choose what they want, & our award-winning products are popular with all ages. Everyone in the family - from your sweetie, to kids, teens, grandma, grandpa, mom, dad, aunts, uncles & in-laws will all find things they’ll love.
Need gifts for clients, staff, your boss, co-workers, business associates, weddings, birthdays or “just because”? These Gift Cards are a perfect choice.
Our products are good for people & the planet, so you’re giving sustainable, eco-friendly gifts which are all wellness oriented. Even though many of our teas taste decadent, they are brimming with antioxidant rich ingredients.
Please note:
- If you are purchasing the Gift Card at the same time as other merchandise you are having shipped to someone else, or to yourself, the dollar value of the Gift Card does not qualify towards our FREE SHIPPING offers.
- You can redeem Gift Card online, in-store and in our spa.
How to Redeem
Gift Cards can be used towards any items sold on this website, spa services, and any items sold in-store.
Online, in the Checkout page in the Payment section, enter your unique code. A Gift Card holds a balance, which can be spent on several orders until it runs out. If the purchase you have made online is larger than the value of the Gift Card it will apply the value of the Gift Card first & let you know the remaining amount that you owe.
In store and at the spa, simply show our staff the QR code and/or the unique code. They will scan the code and apply the Gift Card balance towards your purchase. If there is any remaining balance left you can continue to use the same Gift Card until the value comes to zero. If there is any balance owed, the staff will let you know and you can pay with cash, debit and major credit cards.
You can also redeem the Gift Card for in-store pick up or mail order. Select the product you want to purchase on this website & choose Store Pickup to collect your items at our Victoria or Vancouver shop. Or, you can have us ship the items to you, we ship anywhere in Canada.
Wanting to purchase a Spa Service as a Gift?
Gift Card can be applied to Spa Services. Click HERE to learn more about our spa.
Gift Card Terms & Conditions
- A Gift Card is not valid unless an active code number is attached. Our computer system tracks the value of your Gift Card. If there is a difference between the stated value of your Gift Card, & the actual record in our computer system, the record in our computer system is the value which will be honoured.
- Gift Cards cannot be used to purchase other Gift Cards. You cannot use a SILK ROAD Gift Card to purchase another Gift Cards.
- We will only honour Gift Cards purchased through our stores or website.
- Gift Cards are non-refundable & cannot be redeemed or exchanged for cash, & they do not qualify for an exchange. They can only be used to purchase goods online or in-store.
- Gift Cards are like cash – the person in possession of the card is known as the bearer & they are who gets to use the card. We cannot accept a photo of a gift card or a gift card number as proof of ownership. A Gift Card cannot be redeemed or re-issued if it is lost, stolen, altered, tampered with, damaged or destroyed.
- A Gift Card is not valid unless a legible gift card number is attached.
- Silk Road does not accept responsibility for cards lost, damaged or stolen, or any unauthorized use of cards. Acceptance of this card constitutes acceptance of these terms & conditions, which may change at any time. Unauthorized resale prohibited.
GIFT CARD EXPIRY
Our current Gift Cards do not expire. We honour the full cash value of the card, however, please note that as Gift Cards can be redeemed multiple times until there is a zero balance, it is the current, valid amount that is verified by our point of sale system that will be honoured. Many years ago, we offered a type of Gift Certificate for specific spa services & packages. These had a price guarantee for the value of the service 1 year from the date of purchase. There have been price increases for Spa Services since that time. We will honour the value of this type of gift card, but a price difference between the old rate & new rate will be applied. You can also apply the dollar value to the purchase of products in-store.
