FREE SHIPPING ON CANADIAN ORDERS OVER $50 & USA ORDERS OVER $100
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      Silk Road Tea Victoria

      Chinatown - Retail Store & Spa

      1624 Government Street
      Victoria, BC V8W 1Z3
      Tel: 250 382 0006

      Wed-Sat 10:30-5:00
      Closed Sunday, Monday & Tuesday

      We are doing our best to be open as many hours as we can, based on customer demand. Our foot traffic has been very impacted both by the construction on Government St. as well as the pandemic. Many local clients still prefer to have orders delivered, instead of visiting in person, which further reduces foot traffic in-store.  If you prefer to shop online, please don't stop doing that!  We love it & appreciate it - but we're letting you know the bigger picture of what's going on & why. 

      Our current hours are geared to being open on the days & times that most clients prefer to shop. When foot traffic is low, we can't afford to have the shop open 7 days a week, so we're doing our best to serve you at the days/times that are most popular. 

      When visiting us in-store, to help us serve you faster, when possible, place your order online ahead of time & request Store Pickup, so it's ready when you arrive. You'll receive an email to confirm as soon as it's ready. 

      If the hours we are open don't work for your schedule, we can come to you!  Free & Flat Rate Shipping are available.

      In a rush? Place your order online & request STORE PICKUP

      The Spa is closed, but we hope to open again soon! Click here for updates & info.

      Thank you for your support & understanding.  We appreciate it very much!

      Get directions

      Silk Road Tea Vancouver

      Vancouver - Retail Store

      2066 West 4th Ave
      Vancouver, BC V6J1M9
      Tel: 778 379 8481

      Wed-Sat 10:30-4:30
      Sun 11-4
      Closed Monday & Tuesday

      We are doing our best to continually adjust our store hours based on customer demand*.

      If the hours we are open don't work for your schedule, we can come to you!  Free & Flat Rate Shipping are available.

      In a rush?  Be sure to also check out STORE PICKUP - place your order online & pick it up at the shop. For more info, click here 

      *In case you are wondering, our foot traffic has been impacted by the pandemic. Many local clients still prefer to have orders delivered, instead of visiting in person, which further reduces foot traffic in-store.  If you prefer to shop online, please don't stop doing that!  We love it & appreciate it - but we're letting you know the bigger picture of what's going on & why. Our current hours are geared to being open on the days & times that most clients prefer to shop. When foot traffic is low, we can't afford to have the shop open 7 days a week, so we're doing our best to serve you at the days/times that are most popular. 

      When visiting us in-store, to help us serve you faster, when possible, place your order online ahead of time & request Store Pickup, so it's ready when you arrive. You'll receive an email to confirm as soon as it's ready. 

      Thank you for your support & understanding. We appreciate it very much!

      Get directions
      STORE HOURS
      We hope to expand our hours soon, and are hiring and training staff and doing our best to continually adjust store hours based on customer demand.  We appreciate your support and patience very much.

      If our store hours don't work for your schedule, we can come to you! 
      Free & Flat Rate Shipping are available.

      In a rush?  Be sure to also check out STORE PICKUP - place your order online & pick it up at the shop to save time.

       

      ONLINE SHOPPING HELP DESK 

      Open Monday to Friday from 10 am to 3 pm Pacific Standard Time.  Closed Statutory holidays. 
      Please note that we are experiencing a higher than usual volume of calls and emails, and as a result it can sometimes take us a bit longer than usual to respond.  Due to circumstances outside of our control, we are also occasionally short staffed due to the pandemic.

      Thank you for your patience, understanding, support and kindness towards our team members.  We love serving you and are passionate about what we do! We are doing our very best, and are also continually improving and adding to our offerings to serve you even better.  

      We look forward to being open 7 days a week, (and for longer hours each day) in the future. 

      For immediate assistance, click here for quick answers to almost any question on your list!

      Click here for info about Store Pickup.

      Tel: 250 388 6815
      silkroad@silkroadtea.com

      GENERAL INQUIRIES
      silkroad@silkroadtea.com

      SPA BOOKINGS - Closed until Further Notice

      WHOLESALE ORDERING

      To place an order, or open a new account, email wholesale@silkroadtea.com

      Open Monday to Friday 10 am to 3 pm, Pacific Standard Time. Closed Statutory holidays. 

      We are doing our best to serve you & are continually improving & adding to our offerings to serve you better.  We are currently working on a new online ordering system for wholesale, that we are excited to share with you soon!

      Thank you for your patience, understanding, support and kindness towards our team members.  We love serving you and are passionate about what we do! 

       

      Tel: 250 388 6815