Hours & Location
Silk Road Tea Victoria
Chinatown - Retail Store & Spa
1624 Government Street
Victoria, BC V8W 1Z3
Tel: 250 382 0006
Wed to Sat 10:30 am - 5:30 pm
Sun 11 am - 4:30 pm
Closed Monday & Tuesday
We are doing our best to be open as many hours as we can, based on customer demand. Our foot traffic has been very impacted both by the construction on Government St. as well as the pandemic. Many local clients still prefer to have orders delivered, instead of visiting in person, which further reduces foot traffic in-store. If you prefer to shop online, please don't stop doing that! We love it & appreciate it - but we're letting you know the bigger picture of what's going on & why.
Our current hours are geared to being open on the days & times that most clients prefer to shop. When foot traffic is low, we can't afford to have the shop open 7 days a week, so we're doing our best to serve you at the days/times that are most popular.
When visiting us in-store, to help us serve you faster, when possible, place your order online ahead of time & request Store Pickup, so it's ready when you arrive. You'll receive an email to confirm as soon as it's ready.
If the hours we are open don't work for your schedule, we can come to you! Free & Flat Rate Shipping are available.
In a rush? Place your order online & request STORE PICKUP
The Spa is open! Click here for info & to book.
Thank you for your support & understanding. We appreciate it very much!
Silk Road Tea Vancouver
Vancouver - Retail Store
2066 West 4th Ave
Vancouver, BC V6J1M9
Tel: 778 379 8481
Wed to Sat 10:30 am - 5:30 pm
Sun 11 am - 4:30 pm
Closed Monday & Tuesday
We are doing our best to continually adjust our store hours based on customer demand*.
If the hours we are open don't work for your schedule, we can come to you! Free & Flat Rate Shipping are available.
In a rush? Be sure to also check out STORE PICKUP - place your order online & pick it up at the shop. For more info, click here
*In case you are wondering, our foot traffic has been impacted by the pandemic. Many local clients still prefer to have orders delivered, instead of visiting in person, which further reduces foot traffic in-store. If you prefer to shop online, please don't stop doing that! We love it & appreciate it - but we're letting you know the bigger picture of what's going on & why. Our current hours are geared to being open on the days & times that most clients prefer to shop. When foot traffic is low, we can't afford to have the shop open 7 days a week, so we're doing our best to serve you at the days/times that are most popular.
When visiting us in-store, to help us serve you faster, when possible, place your order online ahead of time & request Store Pickup, so it's ready when you arrive. You'll receive an email to confirm as soon as it's ready.
Thank you for your support & understanding. We appreciate it very much!
ONLINE SHOPPING HELP DESK
Thank you for your patience, understanding, support and kindness towards our team members. We love serving you and are passionate about what we do! We are doing our very best, and are also continually improving and adding to our offerings to serve you even better.
We look forward to being open 7 days a week, (and for longer hours each day) in the future.
For immediate assistance, click here for quick answers to almost any question on your list!
Click here for info about Store Pickup.
Tel: 250 388 6815
silkroad@silkroadtea.com
GENERAL INQUIRIES
silkroad@silkroadtea.com
SPA BOOKINGS - Click HERE for more information & to book
WHOLESALE ORDERING
To place an order, or open a new account, email wholesale@silkroadtea.com
Open Tuesday to Saturday 10.30 am to 3 pm PST and Sunday 11am to 3pm PST. Closed Statutory holidays.
We are doing our best to serve you & are continually improving & adding to our offerings to serve you better. We are currently working on a new online ordering system for wholesale, that we are excited to share with you soon!
Thank you for your patience, understanding, support and kindness towards our team members. We love serving you and are passionate about what we do!
Tel: 250 388 6815