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      Silk Road Tea Victoria

      Chinatown - Retail Store & Spa

      1624 Government Street
      Victoria, BC V8W 1Z3
      Tel: 250 382 0006

      Wed to Sat 10:30 am - 5:30 pm 
      Sun 11 am - 4:30 pm
      Closed Monday, Tuesday & Stat Holidays

      2024 Holiday Hours:

      OPEN Mon Dec 23 10:30 am - 5:30 pm

      OPEN Xmas Eve 10 am - 3 pm

      CLOSED Xmas Day

      OPEN Boxing Day noon - 5 pm

      We continually monitor foot traffic when the shop is open, as well on days and times that we are closed, and adjust our store hours based on demand. 

      Foot traffic patterns have changed in recent years due to a variety of factors, including more people working from home, as well as many locals loving our online shopping and replenishing more frequently through that, rather than through in person visits.  We hope to eventually be back to being open 7 days a week, but the foot traffic does not support it at this time.  We've been around since 1992 and our goal is to be around for a long time to come  We are making the best decisions we can to serve you on a long term basis.  We appreciate your support and understanding.   

      When visiting us in-store, to help us serve you faster, when possible, place your order online ahead of time & request Store Pickup, so it's ready when you arrive. You'll receive an email to confirm as soon as it's ready. 

      If the hours we are open don't work for your schedule, we can come to you!  Free & Flat Rate Shipping are available.

      In a rush? Place your order online & request STORE PICKUP

      The Spa is open! Click here for info & to book.

      Get directions

      Silk Road Tea Vancouver

      Vancouver - Retail Store

      2066 West 4th Ave
      Vancouver, BC V6J1M9
      Tel: 778 379 8481

      Wed to Sat 11 am - 5:30 pm 
      Sun 11 am - 4:30 pm
      Closed Monday, Tuesday & Stat Holidays

      2024 Holiday Hours:

      OPEN Mon Dec 23 11 am - 5:30 pm

      OPEN Xmas Eve 10 am - 3 pm

      CLOSED Xmas Day

      OPEN Boxing Day noon - 5 pm


      We are doing our best to continually adjust our store hours based on customer demand*.

      If the hours we are open don't work for your schedule, we can come to you!  Free & Flat Rate Shipping are available.

      In a rush?  Be sure to also check out STORE PICKUP - place your order online & pick it up at the shop. For more info, click here 

      *We continually monitor foot traffic when the shop is open, as well on days and times that we are closed, and adjust our store hours based on demand. 

      Foot traffic patterns have changed in recent years due to a variety of factors, including more people working from home, as well as many locals loving our online shopping and replenishing more frequently through that, rather than through in person visits.  We hope to eventually be back to being open 7 days a week, but the foot traffic does not support it at this time.  We've been around since 1992 and our goal is to be around for a long time to come  We are making the best decisions we can to serve you on a long term basis.  We appreciate your support and understanding.  When visiting us in-store, to help us serve you faster, when possible, place your order online ahead of time & request Store Pickup, so it's ready when you arrive. You'll receive an email to confirm as soon as it's ready. 

      Thank you for your support & understanding. We appreciate it very much!

      Get directions
      STORE HOURS
      We hope to expand our hours soon, and are hiring and training staff and doing our best to continually adjust store hours based on customer demand.  We appreciate your support and patience very much.

      If our store hours don't work for your schedule, we can come to you! 
      Free & Flat Rate Shipping are available.

      In a rush?  Be sure to also check out STORE PICKUP - place your order online & pick it up at the shop to save time.

       

      ONLINE SHOPPING HELP DESK 

      Open Tuesday to Saturday 10.30 am to 3 pm PST and Sunday 11am to 3pm PST.  Closed Statutory holidays. 
      Please note that we are experiencing a higher than usual volume of calls and emails, and as a result it can sometimes take us a bit longer than usual to respond.  Due to circumstances outside of our control, we are also occasionally short staffed due to the pandemic.

      Thank you for your patience, understanding, support and kindness towards our team members.  We love serving you and are passionate about what we do! We are doing our very best, and are also continually improving and adding to our offerings to serve you even better.  

      We look forward to being open 7 days a week, (and for longer hours each day) in the future. 

      For immediate assistance, click here for quick answers to almost any question on your list!

      Click here for info about Store Pickup.

      Tel: 250 388 6815
      silkroad@silkroadtea.com

      GENERAL INQUIRIES
      silkroad@silkroadtea.com

      SPA BOOKINGS - Click HERE for more information & to book

      WHOLESALE ORDERING

      To place an order, or open a new account, email wholesale@silkroadtea.com

      Open Tuesday to Saturday 10.30 am to 3 pm PST and Sunday 11am to 3pm PSTClosed Statutory holidays. 

      We are doing our best to serve you & are continually improving & adding to our offerings to serve you better.  We are currently working on a new online ordering system for wholesale, that we are excited to share with you soon!

      Thank you for your patience, understanding, support and kindness towards our team members.  We love serving you and are passionate about what we do! 

       

      Tel: 250 388 6815